Airport Operations Manager

Megajobs US

Company :  Megajobs US
Location :  Japan
Job Type :  Full-time
Job Status :  Permanent

Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the aviation industry, with the airline that has reimagined the flying experience through its pioneering products and services.

We are pleased to announce an incredibly exciting opportunity to join the Airport Operations function at Nagoya Airport. As the Airport Operations Manager, you will add immediate value by managing, optimizing and controlling airport operations and equipment utilization, to ensure compliance with Safety and Quality regulations while providing a high quality service for our thousands of guests. This role will unlock opportunities for you, enabling you to further develop your expertise within a progressive culture where a huge emphasis is placed on investing in the best talent.


Coordinate and monitor activities to ensure compliance with safety and security standards

Monitor, report and make recommendations on on-time performance to support accurate monitoring of relevant indicators

Review and analyse relevant indicators to suggest improvement actions in order to maintain / exceed the performance targets

Manage the relationship with relevant stakeholders (e.g. airport authorities, airline representatives, security and third-party contractors) to ensure smooth and seamless loading / unloading of goods in line with service levels

Cooperate and communicate with aircraft teams (e.g. cargo, catering, line maintenance) to guarantee smooth and safe running of pre / post flight operations and to ensure on-time flight departure

Lead and monitor airport operations to maximize usage of available equipment, manpower and facilities and ensure compliance with safety and security standards

Guide, coach and provide informal / formal feedback to the teams to support achievement and improvement of performance targets in compliance with high quality standards and best practices

Drive initiatives aimed at improving operational standards and alignment with industry best practices

Monitor operations alignment with Service Level Agreements (SLA) to support the optimization of the services provided

Plan, manage and monitor Etihad?s and other airlines? flights schedule and operations to ensure flights plan optimization

Develop and manage an accurate and complete performance reporting and analysis framework to support risks monitoring and decision making

Regularly evaluate the safety record in order to avoid the reduce negative trends and improve performance

Conduct regular reviews to monitor service efficiency and to ensure the achievement of customer service, safety and security standards

Strategy -Implement the Function/Department strategy to ensure alignment with Company strategy

Policies and procedures - Implement relevant policies, processes and procedures and monitor adherence so that work is carried out in a controlled manner

Day-to-Day Operations - Manage the day-to-day operations by providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards

People Development - Manage the effective achievement of objectives by setting individual targets, developing and motivating staff in order to maximize performance

Safety, Quality & Environment - Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment


Minimum Diploma (2 years or more).

Minimum of 7 years of work experience in relevant field

Japanese and English language speaker


Policies,procedures&work methods - Advanced

Report Writing skills - Advanced

About Etihad Airways

Etihad Airways began operations in 2003, and in 2015 carried 17.4 million passengers. From its Abu Dhabi base, Etihad Airways flies to or has announced plans to serve 116 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas. The airline has a fleet of around 120 Airbus and Boeing aircraft, with approximately 200 aircraft on firm order, including 66 Boeing 787s, 25 Boeing 777Xs, 62 Airbus A350s and five Airbus A380s.

Etihad Airways holds equity investments in airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways, Virgin Australia, and Swiss-based Darwin Airline, trading as Etihad Regional. Etihad Airways, along with airberlin, Air Serbia, Air Seychelles, Alitalia, Etihad Regional, Jet Airways and NIKI, also participate in Etihad Airways Partners, a new brand that brings together like-minded airlines to offer customers more choice through improved networks and schedules and enhanced frequent flyer benefits. For more information, please visit:

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